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Privacy Policy

Médecins Sans Frontières (MSF) is strongly committed to protecting the privacy of our donors, website visitors and other individuals who communicate with Médecins Sans Frontières/Doctors Without Borders. We wish to help you better understand the information we gather, how we handle it, whether we disclose it to anyone, and your options regarding our use of, and your ability to correct, this information. The following Privacy Policy applies when you register for membership with the MSF association, as well as when you visit our site, or otherwise share your personal information with the MSF association(s) as discussed below. By visiting our web sites, you are accepting this Privacy Policy. We will also provide hard copies of our Privacy Policy upon request.

Donor information

If you register online for membership, we will request certain personally identifiable information about you (such as your name, address, telephone number, email address, and professional information). This information enables us to process your application and communicate with you about it. In addition, we may use such information to improve our membership services, keep you updated about our work, analyse website usage, and improve our website's content and layout.

We do not sell or rent our mailing list to other organisations that solicit donations or sell any products. However, we will occasionally share names or contact information to other MSF association colleagues for the sole purposes of managing your application or membership.

The MSF association team(s) employ companies to assist with such functions as processing online applications and hosting our member database. These companies have access to member information as needed to perform their functions. The MSF association team(s) require that these companies keep such information confidential. (See Security section below.)

Other information

Through our site or otherwise, you may decide to submit personally identifiable information (such as your name, postal address and email address) for purposes other than your membership application (such as receiving an email newsletter or further information as to a particular topic). We collect and store this information and use it for the purposes for which you submitted it. In addition, we may use such information to improve our membership services, keep you updated about our work, analyse website usage, and improve our website's content and layout. We do not share this information with any third parties except those that assist us with certain functions, as described above.

Submission of content

In connection with your membership, you may decide to submit, through our site or otherwise, personally identifiable information (including articles, opinions, statements or comments, position papers, documents). All information entered into the interactive pages of the MSF association will be viewed only by fellow members of the association. No information stored or submitted on the association website is used to assess your qualifications as an employee or volunteer for MSF.

Other disclosures

Please be advised that we may disclose your personal information to the government or to third parties pursuant to law enforcement inquiries, court orders, subpoenas and similar requests, or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law or may expose us to liability.


The personal information that you provide is stored in a secure location and accessible only by designated employees trained in the proper handling of member information. We employ industry standard techniques such as firewalls, encryption, intrusion detection, and site monitoring to protect your personally identifiable information from unauthorised access by users inside and outside the organisation. You should be aware, however, that "perfect security" does not exist on the Internet; third parties may unlawfully intercept or access transmissions or private communications.

Normal browsing

MSF does not collect any personally identifying information from you when you visit our sites unless you choose to provide such information to us.

You can browse the MSF association(s) pages without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the site that referred you to us, the files you downloaded, the pages you visited, and the dates/times of those visits.

Additionally, if you have come into the site from one of our newsletters or from a site that has requested a link to us, we will ask your browser to accept a cookie that carries a general marketing source code with you as you browse through the site, in order to help us match referring sites to responses. This cookie does not capture or hold any personally identifying information about you, and is deleted when you end your session by leaving our site or closing your browser.


When you visit our website, we might store some information on your computer in the form of a “cookie” (i.e. a small piece of text that stores information on your browser in your computer’s hard drive) or similar file. We use conversion tracking cookies as part of campaigns in order to analyse trends, gather broad demographic information, and monitor site traffic patterns that can help us further develop and improve the design and functionality of our site. Similarly, we also use cookies for ”retargeting” in our internet advertising campaigns so that third party vendors, including Google, can show you advertising about MSF as you browse the internet. Retargeting is a marketing tool that identifies you as a previous visitor to the association website and targets you for specific outreach messages, encouraging you to revisit our website. The cookies will only be used to obtain non-personal information (you will be anonymous). If you prefer, you can usually set your browser to refuse cookies, or to notify you when you receive a new cookie. You can also opt out of receiving cookies on the association website for Google advertising by visiting the Google advertising opt-out page (http://www.google.com/privacy/ads/#toc-edit).

External links

This site contains links to other sites. Unless we expressly state otherwise, MSF makes no representations whatsoever concerning the content of those sites. The fact that MSF has provided a link to a site is not an endorsement, authorisation, sponsorship, or affiliation with respect to such site, its owners, or its providers. There are risks associated with using any information, software, or products found on the Internet, and MSF cautions you to make sure that you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Please be aware that MSF is not responsible for the privacy practices of other sites. Our Privacy Policy applies to all web pages under our domains, and not to any web pages not under our domains, regardless of any hyperlinks from a web page under our domains to a web page not under our domains.

Updating your information

We work to process and maintain accurately the information that you share with us. If you have registered as a member and would like to correct or update your personal data or to adjust your preferences, you can do so by logging in to your account and changing your profile information, or by contacting us at movement@msf.org.

Changes to this privacy policy

We may, from time to time, make changes to our Privacy Policy, based on your comments and our need to reflect accurately our data collection and disclosure practices. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our website.

Questions or suggestions

It is important to us in the association to hear what our site visitors and members have to say about our services or our policies. If you have any questions, concerns, or complaints about this Privacy Policy, or want to let us know what you think about our products and services, please send an email to movement@msf.org or call +41 22 849 8400 in Geneva, Switzerland.

Governing law

You agree that your use of this Privacy Policy and any disputes relating thereto shall be governed in all respects by the laws of the Geneva, Switzerland. Any dispute relating to this Privacy Policy shall be resolved solely in the courts located in Geneva.

This Privacy Policy was last updated on March 20, 2012. ©DOCTORS WITHOUT BORDERS, ©MEDECINS SANS FRONTIERES and other marks used on this website are trademarks of Médecins Sans Frontières (MSF) or its affiliates and may not be used without permission.